Contact Us

We'd Love to Hear From You

Thank you for visiting HomeScentCollection.

Whether you have questions about our scented candles, need assistance with an existing order, would like product recommendations, or simply want to share your feedback, our customer support team is always happy to assist you.

We strive to respond to every inquiry as quickly as possible and provide professional, friendly service every step of the way.

Customer Support

HomeScentCollection

Address
31 Archwood Crescent
Scarborough, ON M1R 3M1
Canada

Phone
(905) 208-3461

Email
support@homescentcollection.shop

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Saturday – Sunday
Email Support Available

Need Help?

We're here to assist with:

  • Product information
  • Order status
  • Shipping inquiries
  • Returns & refunds
  • Damaged or incorrect items
  • Payment assistance
  • General questions

Before Contacting Us

To help us resolve your request quickly, please include:

  • Your full name
  • Order number (if applicable)
  • Email used during checkout
  • A detailed description of your question
  • Photos if reporting a damaged or incorrect product

Our Commitment

At HomeScentCollection, customer satisfaction is at the heart of everything we do. We are committed to providing premium products, dependable service, and a seamless shopping experience for customers around the world.

Every message matters to us, and we appreciate the opportunity to assist you.

Thank you for choosing HomeScentCollection.

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